SonicWall requires continuous coverage for support agreements. Appliances with an expired warranty or support agreement should be renewed with a 2 or 3 Year subscription option that includes the Support Reinstatement.
Alternatively you can add a separate Support Services Reinstatement which provides the opportunity to bring these appliances back into compliance and up to date, before applying a 1 Year Support subscription renewal (sold separately).
| Support Services Reinstatement | |
| Software and Firmware Updates | One-time update to the latest firmware version |
| Telephone/Web-based Support | No |
| Hardware Replacement | No |
| Enhanced Escalation | No |
This Support Services Reinstatement is for TZ400, TZ470, TZ500, TZ570, TZ600, TZ670, NSv10, NSv25, NSv50, NSv100, SMA200 (Series), SMA210 (Series), SWS14 (Series)

Unit 2, Horton Park
Berwick Hill Road
Seaton Burn
Newcastle Upon Tyne
NE13 6BU
Tel. 0330 1340 240
[email protected]
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