SonicWall requires continuous coverage for support agreements. Appliances with an expired warranty or support agreement should be renewed with a 2 or 3 Year subscription option that includes the Support Reinstatement.
Alternatively you can add a separate Support Services Reinstatement which provides the opportunity to bring these appliances back into compliance and up to date, before applying a 1 Year Support subscription renewal (sold separately).
| Support Services Reinstatement | |
| Software and Firmware Updates | One-time update to the latest firmware version |
| Telephone/Web-based Support | No |
| Hardware Replacement | No |
| Enhanced Escalation | No |

Unit 2, Horton Park
Berwick Hill Road
Seaton Burn
Newcastle Upon Tyne
NE13 6BU
Tel. 0330 1340 240
[email protected]
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