Overview

‌SonicWall is initiating the End of Life of the Email Security products – Email Security Software, Email Security Appliances (all physical and virtual models) as well as Hosted Email Security. Key dates for this process are as follows:

• Last Order Day: April 30, 2026
• End of Sale and Limited Retirement Mode Begin: May 1, 2026
• End of Support: May 1, 2027

‌For more information about Product Lifecycle phases, please visit Product Lifecycle.

Frequently Asked Questions

1. Why is SonicWall initiating this process now?
   Over the last 3 years, there has been an explosion of growth in the use of cloud-based email services, led by Microsoft Office 365 and Google Workspace. The traditional Security Email Gateway (SEG) technology leveraged by SonicWall Email Security served its purpose for on-premise Email services but has now become obsolete.
2. Does this mean that SonicWall will no longer offer Email Security products?
   We have an existing partnership with Avanan (now part of Check Point), a market-leading provider of cloud-based Email Security and we will continue to offer their products. However, we will no longer offer email security solutions for on-premise email deployments.
3. What are the recommendations for current customers of Email Security?
   SonicWall highly recommends migrating to cloud-based email for long-term scalability and resilience. This will require either migrating email infrastructure to a Microsoft 365 deployment running entirely in the cloud or running as a hybrid cloud environment. With either of these deployment options, we offer the Avanan solution for maximum protection.
4. What happens to Email Security products that have licenses due to expire after the End of Support date?
   After May 1, 2027 (End of Support), customers still running deployments of the Email Security appliances/virtual appliances/software will no longer receive technical support, firmware updates/upgrades, or replacements for the product, and all remaining unique inventory or materials will become unavailable.
   The SonicWall Hosted Email Security Service will be shut down on May 2nd 2027 and will no longer process any emails redirected to its servers.
   SonicWall is committed to making this transition as smooth as possible – stay tuned for further communications on options to transition away.
5. What are the recommendations for a customer who wishes to continue using on-premises email?
   We recommend that all customers migrate their email services either entirely to cloud or run a hybrid cloud environment and take advantage of a modern cloud-based email security service. SonicWall will no longer sell email security based on legacy secure email gateways for on-premises only email services.

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